DDOT phone service maintenance and updates

DDOT Customer Advisory:

 

On Saturday, November 21, 2009 from 6:00 a.m. until approximately 6:00 p.m., the DDOT Customer Service telephone system will operate with minimum service due to necessary maintenance and system updates.

 

This will affect DDOT customers in the following manner:

• The automated scheduling service will not be available.
• Callers for Detroit MetroLift paratransit service may experience longer wait times to speak with a representative.

Fixed-route schedule and service information may be obtained online at www.RideDetroitTransit.com

 

DDOT apologizes for any inconvenience to our customers and expect telephone services to be fully restored on Sunday, November 22, 2009.